At the opening session, Ms. Mai Thi Thu Van, Deputy Head of the Government Office, noted that AI has become a core technology directly influencing how the economy and society operate as well as how national governance is conducted. As the volume of documents and data requiring processing grows larger and more complex, equipping officials and civil servants with AI knowledge and skills is an urgent requirement to improve the quality of policy advice and the speed of work processing.

Photo 1: Ms. Mai Thi Thu Van, Deputy Head of the Government Office, delivers the opening remarks and praises the practical significance of the AI training program for Government Office officials and civil servants.

She emphasized a guiding principle for deploying AI in the public sector: “AI is a powerful support tool, but humans are the decisive actors,” and stressed that AI applications must go hand in hand with responsibility for information safety, security, and public-service ethics.

From the perspective of a technology enterprise, Mr. Nguyen Trung Chinh, Chairman of CMC Technology Group, stated that applying AI at the Government Office “is not merely introducing new technology for use, but renewing working methods, management methods, and decision-making methods.” According to him, when AI is deployed in a substantive way, officials gain added “leverage” to handle tasks faster, more accurately, and more transparently—while mindset, professional judgment, and public-service responsibility remain the decisive factors in the quality of policy advice.

Photo 2: CMC Chairman Nguyen Trung Chinh says CMC’s AI training and application program is being implemented consistently in line with the Politburo’s Resolution No. 57-NQ/TW.

Trainees enthusiastic about hands-on experience, expect early application in work

A highlight of the program was the practical sessions and direct experience with CMC’s AI transformation solution ecosystem. Many trainees expressed excitement at being “hands-on guided” with AI tools in public-service contexts—from drafting and reviewing documents and summarizing reports to supporting search, retrieval, and file classification.

Trainees said they hope to soon leverage and apply these tools in their specialized work—especially for needs that are placing significant pressure on advisory bodies: handling increasingly large, multi-source, and complex volumes of documents and data; strengthening advisory and synthesis capabilities through multi-dimensional data analysis and scientific forecasting of policy impacts; innovating working methods to shorten file-processing time, ensuring advisory outputs submitted to Government leaders remain concise and succinct while maintaining a high “intellectual content”; and promoting administrative procedure reform and internal governance toward smarter, more transparent operations.

Photo 3: Mr. Dang Tung Son, Senior Vice President and Chief Strategy Officer of CMC, shares an overview of CMC’s capabilities in providing digital infrastructure products and services for AI transformation.

From a legal AI assistant to a “digital office” and edge AI

In its presentations, CMC focused on solution groups directly aligned with the Government Office’s specific professional functions.

Notably, C-AI Legal (CLS)—a virtual AI assistant for reviewing legal documents—was introduced with the orientation to support lookup and cross-referencing, detect overlaps and contradictions among regulations, thereby reducing technical workload and accelerating the appraisal of legal normative documents.

In addition, C-AI Office was presented as a “digital office” assistant that supports drafting, standardizing documents, summarizing content, and compiling information upon official request—aiming to optimize file-processing workflows and improve coordination efficiency across units.

The trainee delegation also experienced CMC ATI’s edge AI embedded computer, enabling AI capabilities to be deployed directly at the point where data is generated—well-suited to operations requiring low latency and strict control. Alongside this was C-Meet, a paperless meeting solution supporting meeting organization, document management, and minutes in a more digitized approach with increased process transparency.

Photo 4: Dr. Dang Minh Tuan, SVP CMC/President of CMC ATI, directly demonstrates the features of representative AI transformation solutions developed by CMC engineers.

According to Chairman Nguyen Trung Chinh, the products CMC brought to the program are not standalone applications but part of a unified ecosystem; “AI must be tied to real problems, real data, and real people” in each agency to avoid formality and create measurable operational value.

Emphasizing “human approval” and a long-term cooperation roadmap

At the closing session, Government Office leaders recognized the trainees’ serious learning spirit and requested that units translate the training results into concrete actions: review steps that remain manual and time-consuming to propose pilot AI tools; prioritize digital transformation, legal affairs, and synthesis as “drivers” for the initial rollout.

Government Office leaders also emphasized security requirements and public-service responsibility when applying AI: “AI can draft, but humans must be the approvers.” They stressed that state data must never be leaked and technology must not replace the thinking of advisory officials. On that basis, the Government Office is oriented toward building a long-term cooperation roadmap with technology enterprises to continue refining specialized virtual assistants that fit administrative language and specific workflows.

Photo 5: The Government Office officials and civil servants completed 2.5 days of effective AI application training and enthusiastically engaged with CMC technology experts.

On CMC’s side, the company affirmed its readiness to accompany not only training activities but also the piloting, deployment, and optimization of AI applications—toward building internal AI capacity within strategic advisory bodies, contributing to administrative modernization and improving services for citizens and businesses.